Our Policies

 

Accuracy of Information

 

The New Zealand Government Directory (NZGD) is an amalgamation of information gathered from public sources and (or) supplied by relevant organisations or individuals.

 

We do not guarantee the accuracy of the supplied information.

 

 

Refunds

 

A feature of this web site allows subscribers to customise lists of information and export them to external programmes. As a consequence, in order for NZGD to protect its intellectual property, refunds of subscriptions due to the web site not meeting subscriber expectation will be negotiated on a case by case basis. If NZGD can establish that no list exports have been performed, then progressive refunds will be given based on the number of months the subscriber has had access to the website. No refunds will be given after 3 months’ access.

 

 

Privacy

 

NZGD will keep a record of subscriber emails and contact details for the sole purpose of re-subscription and notifying subscribers of important updates or modifications to the website. We undertake not to contact subscribers for any other purpose.

 

 

Security

 

NZGD offers an online secure payment system through Direct Payment Solutions (DPS). All credit card numbers are encrypted for security and NZGD will not hold any such details.

You agree to keep your login information confidential and not permit any unauthorised user to use your login details.

 

 

GST Receipt

 

A GST receipt will be issued automatically in receipt of subscription payment.

 

 

Problems Logging In

 

There may be several possible reasons why you are unable to log in, including a wrong account name/password and your subscription not being up to date.

 

For assistance please contact our Help Desk on (04) 460 6610

 

 

Availability of Site

 

It is our endeavour to make this web site available on a 24/7 basis.  Updates are made ‘real time’ which should pose little disruption to public access. However, at times the site may be unavailable due to maintenance, and significant updates such as after a General election or Cabinet reshuffle.

The performance of the site is standard across all web browsers. However if you are experiencing issues with how data is displayed,we recommend you to try logging in via another browser before contacting the Help Desk.

 

 

Intellectual Property Right

 

Whilst the majority of the information provided on this website is in the public domain, the way it has been researched, compiled and presented remains the property of Network Communication Group Limited.  Users are prohibited from reproducing, adapting or distributing any of this material without the expressed permission of Network Communication Group Limited.

 

 

Access

 

A standard subscription permits the subscriber to nominate three authorised users. Payment of the standard subscription is your acknowledgement of this condition.

If you would like more than three authorised users, please contact our Help Desk  on (04) 460 6610

 

 

Acceptance Of Policies

 

Taking out a subscription is acknowledgement of acceptance of our policies.